Welcome to MAGENE Support

Search in the box below for answers to frequently asked questions, or choose a category beneath.

Bike Trainers
Bike Computers
Tail Lights
Power Meters
Sensors
EXAR Wheelset
Bike Trainers
  • Bike Trainers
  • Bike Computers
  • Tail Lights
  • Power Meters
  • Sensors
  • EXAR Wheelset
  • T100 Power Bike Trainer
  • T110 Smart Trainer
  • T200 Smart Trainer
  • T300 Smart Trainer
  • T300 Plus Smart Trainer
  • T600 Smart Bike Trainer
  • T600Eco Smart Bike Trainer
  • C406 Pro GPS Smart Bike Computer
  • C406 GPS Smart Bike Computer
  • C206 Series Smart Bike Computer
  • C606 Smart GPS Bike Computer
  • C606 Pro Smart GPS Bike Computer
  • C606 V2 Smart GPS Bike Computer
  • C706 Smart GPS Bike Computer
  • L308 Intelligent Expression Tail Light
  • L508 Radar Tail Light
  • PES P505 Based Power Meter
  • QED P505 Power Meter
  • P505 Spider-based Power Meter
  • H303 Heart Rate Monitor
  • H603 Heart Rate Monitor
  • H803 Heart Rate Armband
  • S314 Speed / Cadence Dual-Mode Sensor
  • S3+ Speed/Cadence Dual Mode Sensor
  • Carbon Fiber Wheelset Ultra 2023
  • Carbon Fiber Wheelset Pro 2022
  • Carbon Fiber Wheelset Standard 2022
  • Tube 700c Ultralight TPU Inner Tube

Contact Us

Submit a Request

Create Ticket

support@magene.com

Online Chat

Service hours:9 a.m. ~6 p.m., Monday to Friday (UTC+8). Closed on weekends and public holidays.

Responses to support tickets will be sent via email. Tickets and emails are typically answered within 2–3 business days.